General terms and conditions of sale
These terms and conditions of sale create a legal agreement and apply to all orders placed between the customer and CÉLINE PELLISSON PHOTOGRAPHE, artisan photographer SIRET 84262584000017 residing in LOISIN 74140
Céline Pellisson Photographer offers private photographic services.
The placing of an order by the client implies full adherence to these terms and conditions of sale, unless special conditions agreed in writing between the photographer and the client.
These general conditions of sale form an indivisible contractual document with the attached sales contract that the client agrees to return by email or mail, both must be completed and signed.
The customers declare to be adults, pose freely and authorize the taking of pictures of their children according to the photographic style they wish.
2-RESERVATION OF PHOTO SHOOTS
The reservation of a photographic service is made exclusively either by email , or by phone.
at 00 33 6 72 71 09 09, or on the Facebook page: Céline Pellisson Photographer
The reservation of a photographic service can be made at any time subject to the availability of the photographer.
The client undertakes to send back by mail or email the completed and signed order contract, the authorization or not of diffusion as well as a deposit check of 30% of the session within 7 days. Without these documents, the session can not be maintained unless special authorization.
3-RUNNING OF THE SESSION
On the day of the session, the fixed time is imperative, any delay of the clients can be charged to the time previously agreed for the session. Beyond 45 minutes of delay (except exception) the session will be cancelled and the deposit cheque cashed.
Only the persons participating in the session can be present on the day of the session.
The prices are those valid at the date of the order and indicated on the contract.
Travel expenses may be applied if the session takes place more than 25 km from the photographer's home, they must be paid in addition to the rate of the session.
Sales prices are exclusive of tax, VAT not applicable, article 293 B of the General Tax Code.
Céline Pellisson Photographer accepts payment by cash, cheque or card.
For all payments whether by cheque, cash or card, the balance must be paid on the day of the performance.
the pregnancy + newborn pack is to be paid in 2 installments, half at each session.
For payments by cheque, the photos will only be presented once the cheque has been cashed.
In case of a cheque without funds, the client will be informed by the photographer and will have a period of three days to pay the photographer in cash.
In the event that the client has not satisfied the obligations mentioned above, the service may be refused.
6- HANDING IN THE PHOTOS
Within a maximum of 10 days following the session, Céline Pellisson sends an email redirecting to a secure online gallery so that the client can view the photos and make their selection. All photos will be non-free and will be protected by copyright. Any use or reproduction of them will therefore be prohibited.
The client will have the time needed to select the photos that are included in the formula that he will have chosen.
The digital files will be delivered in JPEG format sent by a secure internet platform. The files will no longer contain any copyright at this time.
It will not be delivered any raw photo, any photo in another format than JPEG.
The post-processing is specific to the photographer, and is an integral part of her work, she will be the only one to decide the post-processing applicable to the photos (except special request). Only the photos processed by the photographer can be used by both parties.
In case of cancellation of the reservation of a photographic service that has become final, it is reminded that in accordance with the legal provisions, the amount of the deposit will not be refunded, except in cases of force majeure for the client.
No gift voucher will be refunded or exchanged.
8-FORCE MAJEURE AND ILLNESS
Céline Pellisson reserves the right to cancel/postpone a photo shoot in case of force majeure or illness. Such a cancellation will neither engage her responsibility, nor give rise to the payment of damages on her part.
In the cases mentioned above, Céline Pellisson undertakes to agree with the client on another date to carry out the photographic service.
9- TECHNICAL PROBLEMS AND ACCIDENTS
In the event of technical problems with the photographic equipment or any accident during the session preventing Céline Pellisson from delivering the work requested, the full amount of the service will be reimbursed without any payment of damages whatsoever.
The use of the photographs taken is subject to the legal provisions on copyright and related rights.
Photographers are protected by the law of March 11, 1957 on copyright and by the code of intellectual property.
The delivery of the photographs entails the transfer of the rights of the reproductions of the photographs on any support and formats.
The customer is required to respect the moral rights related to the work of Celine Pellisson Photographer.
Céline Pellisson reserves the right to use, unless otherwise specified prior to the photographic service (CF: right of publication), the photographs taken during the session for the promotion of her activity.
The agreement includes among others :
publication on the Facebook page Céline Pellisson Photographer
publication on business cards or flyers
publications for exhibitions or competitions
In case of publication on the internet (Facebook, article etc...) the customer agrees to mention the name of the photographer: Céline Pellisson and her Facebook page Céline Pellisson Photographer
11-ORDER PHOTOGRAPHIC PRODUCTS
Full payment will be requested from the customer at the time of order for products derived from the session (prints, books, enlargements etc...). The products are to be picked up at the photographer's home by appointment.
The delivery time is variable between 5 days and 4 weeks depending on the type of product ordered and from the complete reception of the payment.
In accordance with article 121-20-2 of the French Consumer Code, the right of retraction cannot be exercised for these products, which are considered as clearly personalized.
The dates and deadlines for availability are for information purposes only. In the event of late delivery by a supplier, Céline Pellisson Photographe will not be held responsible and will not be liable for any damages. No compensation can be requested.
Any mailing will be charged to the customer (unless included in the service). Céline Pellisson Photographer will not be held responsible for any damage that may occur during the sending of the photo products by mail or any other means of delivery. No reimbursement will be made. She cannot be held responsible for any delay in delivery or loss of packages by the carrier. In the event of non-receipt of a parcel, an investigation will be carried out with the carrier, which may take several days.
12-PRESERVATION OF DIGITAL FILES
The photographer undertakes, except in the event of a disaster beyond his or her control, to keep the digital files for one year after the date of the photo shoot. Beyond this period, the backup will no longer be assured and the files may be freely destroyed by Céline Pellisson Photographer.
The customer agrees to save the photos on a computer and/or other media.
If you have prints made by internet, uncheck the box "automatic retouching" which can be proposed.
In the case of prints, the photographer declines all responsibility for the result obtained in a normal laboratory. This one guarantees only the result of the prints ordered at home.
Céline Pellisson Photographer is committed to preserving the privacy of her clients. Under no circumstances will the data collected be transferred or sold to third parties. The personal information requested is only used for administrative and commercial management of the photographer.
15- ACCESSIBILITY AND AVAILABILITY
Céline Pellisson Photographer's studio is accessible only by appointment, whether it is to take a picture, to come and pay an amount due or to pick up prints. Without an appointment the photographer may not welcome you.
The photographer does not answer calls after 9:00 pm.
When the photographer is on a photo shoot she will not answer the phone, leave a message and she will call you back.
The client is aware of the retouching style applicable to the photos taken, if the client wishes a particular retouching he undertakes to notify it at the beginning of the session so that the work done by the photographer is consistent with the expectations of the client.
All services performed by the photographer are subject to French law.
The parties undertake, before any legal action, to submit to the various mediators appointed by the representative bodies of professional photographers.
For all disputes relating to the present application of the GCS or the services provided by the photographer, only the commercial court will be competent.